MINIMUM ORDER:  Our standard minimum order for domestic customers is $40.  New accounts that wish to apply for terms or use a company check must place a minimum order of $100 at the time of their application.  International customers and customers wishing to pay via a bank wire transfer must purchase a minimum of $350.  A custom minimum order will apply for volume discounted pricing.

PRICES* & DISCOUNTS:  We offer automatic standard discounts (click here for details).  We also offer custom discounts for volume purchases.  For information on discounts on orders over $1500, please contact Azur Global Imports directly.  Pricing is available by weight (gram) or by piece (For a complete discussion of by weight or by piece pricing click here).  Established customers - upon login, the online showroom will automatically calculate your order at the prices under your agreement with Azur Global Imports.
*All prices are subject to change due to fluctuations in the market.  We reserve to right to correct all typographical errors.  

PAYMENT TERMS:  Credit Card or C.O.D. with Certified Funds are terms immediately available through the online showroom.  We accept the following major credit cards:  MasterCard, Visa, American Express and Discover.  You can also apply for payment by Check or Open Account such as Net 30 (the applications for these terms of payment are available through the checkout process when you select one of these options). 

Application approval can take up to 14 days, therefore, if you need your order immediately, we suggest using a Credit Card or C.O.D. Certified Funds to pay for your current order while we process your Credit Application.  You must be in business for at least one year to be considered for an Open Account.  For Open Accounts, please pay from your original invoice; no statements will be mailed. 

Bank-to-Bank Wire Transfers may be available under certain circumstances.  Please contact Azur Global Imports at 800-447-4583 for more information on this option.

SHIPPING:  All orders will be shipped within 3 business days.  Unless otherwise specified, all shipments will be shipped UPS Ground.  If you have a RUSH SITUATION we will do our utmost to accommodate it. Click here for more information on shipping.

CLAIMS & RETURNS:  All claims must be filed within 10 days of the invoice date.  All returns must be authorized; please call for a return authorization number.  All sales are final after 30 days.

OUR GUARANTEE:  We guarantee our product to be free of manufacturing defects (i.e. bad clasp, bad soldering joint, bad link, etc...)  We will repair or exchange damaged items.  Refunds will be subject to a 10% restocking fee.  We cannot be held liable for oxidation/tarnish, customer neglect or mishandling.  All return oxidized items will be valued at scrap silver.

BACK ORDERS:  Unless otherwise specified, we will back order all items not delivered.  If you use our computerized back order system, you are guaranteed to get all of the items you ordered.  All back orders under $40 and older than 6 weeks will be cancelled unless it is a special order or you specify otherwise.

OFFICE HOURS:  Our staff is here to assist you Monday-Thursday 8am-5pm and Fridays 8am-4pm MST.

TO ORDER BY FAX OR PHONE 

Fax:  303-980-1407

Toll Free:  800-447-4583